A Canadian ESTA will be required for entry into Canada. For the Alaska Cruise Extension, an American ESTA will be required. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your flight to Canada is with British Airways, departing from London Heathrow, Terminal 5. Each passenger is entitled to 23kg of hold luggage (40cm/30cm/15cm) plus 1 item of hand luggage not exceeding in size and 1 personal item such as a handbag, briefcase or laptop case. Weight restrictions will be finalised on E-ticket receipt. Should you wish to take additional luggage you will need to pay extra at check-in. Check-In should be at least 3 hours before departure. Please note that all flight times are subject to change. Final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 10 days before departure.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with an average level of fitness and normal mobility. It involves moderate days of walking on uneven paths and small hills, and getting on and off coaches. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 20, and the maximum will be 40. If in the unlikely event there are less than 20 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is an escorted tour, meaning the you will have the services of an English speaking guide during each excursion ensuring that you have first-hand knowledge at all times.
The currency in Canada is the Canadian Dollar. We recommend that you exchange your currency before you leave the UK.
You will need to take some extra money with you to cover any meals and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £500-£600 per person should be sufficient for the duration of your tour. Please also bear in mind that there will be several shopping opportunities throughout your tour.
Tipping is at your discretion, however we would recommend approximately $7 per person per day. Tips are accepted in the local currency, however it is asked that if you do not tip in the local currency that you only pay with notes, as coins cannot be exchanged.